Terms and conditions

Bookings

To make a booking or enquiry, just give us a call or contact us online. Once you have secured a date, a $250.00 deposit is required within 7 days. We will email the account details to you.

Balance of payment can be made in advance through our bank account or you can pay on the day, prior to departure. Please note that we do not have facility for Eftpos or Credit Card.

Life jackets

We carry a wide range of life jacket sizes from children up to XXL. We will ask for approximate sizes before your trip to make sure we can accommodate everyone safely. Life jackets are compulsory for bar crossings.

Fishing for sport

Fishmeister considers fishing to be a sport. We do not use long lines or other catch devices. While it is extremely unlikely, we cannot guarantee that you will return home with fish.

Weather and safety

Safety is paramount to Fishmeister, particularly when a bar crossing is involved.

If Fishmeister cancels any trip due to unsafe weather conditions or other circumstances beyond our control, we will liaise with you to arrange another suitable date.

If a trip is cut short due to unexpected weather conditions, we may refund a portion of the trip, depending on the circumstances involved.

If you cancel

If you cancel more than 3 weeks before your scheduled charter, we will refund your deposit in full.

Cancellation between 1 and 3 weeks before your scheduled charter will result in a refund of your deposit less $50 administration fee.

No refund will be given if you cancel with less than 7 days notice.